Your feedback is really important to us Please choose an answer for each of the questions below by clicking the answer that best describes what you think or feel. We would also like to hear any other comments you may have. *1. How would you describe the way your initial enquiry was dealt with?Very goodGoodAverageBelow average1. How would you describe the way your initial enquiry was dealt with? required *2. Did you find the Information Sheet useful?Very usefulUsefulFairly usefulNot useful at all2. Did you find the Information Sheet useful? required *3. Did you find the information you were given about our processes easy to understand?Very easyFairly easyNot very easyNot at all easy3. Did you find the information you were given about our processes easy to understand? required *4. Were you satisfied with the timescale you had to wait for your appointment?Very satisfiedFairly satisfiedNot very satisfiedNot at all satisfied4. Were you satisfied with the timescale you had to wait for your appointment? required *5. How easy was it to make your appointment?Very easyFairly easyNot very easyNot at all easy5. How easy was it to make your appointment? required *6. How long did you have to wait to be seen for your appointment on the day?Seen on timeLess than 10 minutes10 to 20 minutes6. How long did you have to wait to be seen for your appointment on the day? required *7. Did you feel that you were treated with dignity and respect?YesNo7. Did you feel that you were treated with dignity and respect? required *8. Did Dr Bhoskar behave in a professional manner?YesNo8. Did Dr Bhoskar behave in a professional manner? required 9. If you answered NO to the above question, please add your comments in the box below *10. If your appointment was at our clinic in 39a - how clean did you find the clinic building?Not applicableVery goodGoodAverageBelow average10. If your appointment was at our clinic in 39a - how clean did you find the clinic building? required *11. If your appointment was by video - how was the connection to the appointment?Not applicableVery goodGoodAverageBelow average11. If your appointment was by video - how was the connection to the appointment? required *12. Did you find the telephone conversation with Dr Moss before your first appointment beneficial?YesNo12. Did you find the telephone conversation with Dr Moss before your first appointment beneficial? required *13. Would you recommend JM Mental Health?YesNo13. Would you recommend JM Mental Health? required 14. If you have any further comments, please add them below *15. Please add your name below15. Please add your name below required