"My daughter and I felt understood and listened to by Dr Moss. She took the time she needed and explained what she felt was happening and why. She also explained clearly the next steps that she would recommend. We had the opportunity to ask any questions that we needed too. Following the appointment we both felt reassured that there was a way forward."
"I can’t thank you enough. Before contacting JM Mental Health, I had lost faith in finding a psychiatry practice that would actually try to help. It was such an immense relief to contact you and encounter a system (both administrative and clinical) that was straightforward, responsive, caring, that was tailored to our needs and that listened to our story, so different to all I had encountered previously with others."
"The next steps are clear for us. I was really worried about taking my son to see a psychiatrist for a possible ADHD diagnosis. I had several telephone calls with Audrey and she explained the process clearly and made me feel at ease. Our appointment came through quickly. On the day Dr Moss was fantastic with my son. She had read all the reports that I had previously sent her and was very knowledgeable and accurate. She alleviated a lot of my worries and concerns about ADHD and put my mind at ease. The next steps are clear for us and Dr Moss has been in touch with his school already so the next time we visit we will have all the information and evidence she requires. I feel she has our child's best interests at heart and I trust what she says."
"It is refreshing to meet with a professional who truly cares about the person rather than trying to get the person to fit a system."
"Dr Moss is excellent. She treats us with the utmost respect. She does not judge. She gives us clear and well-considered advice."
"It was such an immense relief to contact you and encounter a system (both administrative and clinical) that was straightforward, responsive and caring."
"Her professional knowledge, empathy, kindness, ability to relate to teenagers and clarity of communicating her views at the end of the session was superb."
"We really do appreciate all you have done for us as a family. It seems a strange thing to say but it's great that we can say goodbye...”