Your feedback is really important to us. Please choose an answer for each of the questions below by clicking the answer that best describes what you think or feel. We would also like to hear any other comments you may have. *How would you describe the way your initial enquiry was dealt with?Very goodGoodAverageBelow averageHow would you describe the way your initial enquiry was dealt with? required *Did you find the Information Sheet useful?Very usefulUsefulFairly usefulNot useful at allDid you find the Information Sheet useful? required *Did you find the information you were given about our processes easy to understand?Very easyFairly easyNot very easyNot at all easyDid you find the information you were given about our processes easy to understand? required *Were you satisfied with the timescale you had to wait for your appointment?Very satisfiedFairly satisfiedNot very satisfiedNot at all satisfiedWere you satisfied with the timescale you had to wait for your appointment? required *How easy was it to make your appointment?Very easyFairly easyNot very easyNot at all easyHow easy was it to make your appointment? required *How long did you have to wait to be seen for your appointment on the day?Seen on timeLess than 10 minutes10 to 20 minutesHow long did you have to wait to be seen for your appointment on the day? required *Did you feel that you were treated with dignity and respect?YesNoDid you feel that you were treated with dignity and respect? required *How was the connection to your video appointment?Not applicableVery goodGoodAverageBelow averageHow was the connection to your video appointment? required *Did you find the telephone conversation with Dr Moss before your first appointment beneficial?YesNoDid you find the telephone conversation with Dr Moss before your first appointment beneficial? required *Would you recommend JM Mental Health?YesNoWould you recommend JM Mental Health? required If you have any further comments, please add them below *Please add your name belowPlease add your name below required