Your feedback is really important to us. Please choose an answer for each of the questions below by clicking the answer that best describes what you think or feel. We would also like to hear any other comments you may have. *Name of Consultant you have had appointments withName of Consultant you have had appointments with required *Please add your name belowPlease add your name below required *Date completedDate completed required *I feel that my Consultant has listened to me and my childCertainly truePartly trueNot trueDon't knowI feel that my Consultant has listened to me and my child required *It was easy to talk to my ConsultantCertainly truePartly trueNot trueDon't knowIt was easy to talk to my Consultant required *I was treated well by my ConsultantCertainly truePartly trueNot trueDon't knowI was treated well by my Consultant required *My views and worries were taken seriouslyCertainly truePartly trueNot trueDon't knowMy views and worries were taken seriously required *I feel that my Consultant knew how to help with the problem I came forCertainly truePartly trueNot trueDon't knowI feel that my Consultant knew how to help with the problem I came for required *The letters/reports produced by JM Mental Health were accurateCertainly truePartly trueNot trueDon't knowThe letters/reports produced by JM Mental Health were accurate required *Overall, the help I have received was goodCertainly truePartly trueNot trueDon't knowOverall, the help I have received was good required *Any questions or concerns I had were dealt with promptlyCertainly truePartly trueNot trueDon't knowAny questions or concerns I had were dealt with promptly required *I was treated with dignity and respect by the staffCertainly truePartly trueNot trueDon't knowI was treated with dignity and respect by the staff required *I was always seen on time by the ConsultantCertainly truePartly trueNot trueDon't knowI was always seen on time by the Consultant required *The automated appointment confirmation and reminder emails were helpful Certainly truePartly trueNot trueDon't knowThe automated appointment confirmation and reminder emails were helpful required *I would recommend JM Mental Health to a friend that needed similar helpCertainly truePartly trueNot trueDon't knowI would recommend JM Mental Health to a friend that needed similar help required *It was quite easy to get to the clinic at 39a Regent StreetCertainly truePartly trueNot trueDon't knowNot applicableIt was quite easy to get to the clinic at 39a Regent Street required *The facilities were comfortable at 39a Regent Street (e.g. waiting area and consulting room)Certainly truePartly trueNot trueDon't knowNot applicableThe facilities were comfortable at 39a Regent Street (e.g. waiting area and consulting room) required Please let us have any other comments regarding 39a Regent Street specifically *I had no difficulty accessing the video callsCertainly truePartly trueNot trueDon't knowNot applicableI had no difficulty accessing the video calls required Please let us have any other comments regarding your experience of the video calls specifically What was really good about your care? Is there anything else you want to tell us about the service you received? We are always looking for ways to improve, therefore, what would make our service even better?